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SHRM Approved Professional Credit Courses

This year we’ve rolled out some completely new HRCI approved topics as well as updating our tried-and-true classes for the new year. Each course is approved for up to 1-4 HRCI credits.  Don’t see a topic you want? We’re have approved providers, so call us 916-209-3298 or email info@mvpseminars.com and we’ll put together the perfect topic for you.

An Overview of Title VII (webinar)

  •  Understand the process steps of an EEO investigation including guidance for minimizing its effects on business operations.
  •  Define purpose and intent of Title VII Define Equal Employment Opportunity Commission
  •  Identify areas of concern during the Pre-Employment Phase Elaborate on the Americans with Disabilities Act Elaborate on Harassment and its effect on employers
  •  List the Steps of an EEO Claim and the Subsequent Investigation.

Changing the HR Mindset: From Process-Driven to Strategic Profitability (approved for Strategic credit!)

  •  Cultivate a business mindset by learning to be more proactive instead of putting out fires in the reactive mode.
  •  Learn simple ways to rephrase HR issues in ways that connect with the C-suite
  •  Techniques for reducing redundancy in processes and improving efficiency
  •  Create a fresh perspective for your HR role.

Coaching in Key Relationships – Strategies for Improving Business Interactions

  •  Understand the importance of using coaching strategies to develop business relationships.
  •  Identify how these techniques could be used in key interactions in the workplace.
  •  Use results-driven coaching to influence culture, productivity and performance.
  •  Embrace the role of HR as an opportunity to have coaching interactions with managers, employees, and other important business relationships.

Coaching Employees for Maximum Success

  •  Understand the importance of self-directing questions
  •  Learn the different types of coaching and how to make yourself the most effective kind
  •  Embrace the role of HR as an avenue to support managers to be better coaches
  •  Learn to utilize techniques and to0ls to improve accountability and productivity

End the Blame Game – Getting Employees to Own Results

  •  Learn to coach employees on stating things in proactive language (rather than blaming) allowing them to take personal responsibility.
  •  Understand how HR can help support managers and employees to be more proactive and self-directed.
  •  Master specific techniques and tools to shift employees’ mindset to embrace accountability.

Creating a Psychologically Safe Workplace

  •  Definitions of psychological safety and respect, including trends, legal requirements and duty of care issues.
  •  Workplace requirements in order to create respectful, appropriate behavior that may result in legal claims of harassment or discrimination.
  •  Understanding inappropriate behaviors in terms of direct vs. indirect, overt vs. covert activities.
  •  Proactive strategies for evaluating, monitoring, and correcting discrepancies in the workplace.

Engagement Starts with a Motivating Manager

  •  Identify the drivers and causes of employee motivation and engagement.
  •  Understand word tracks for questions to help employees engage and creatively solve problems.
  •  Implement specific techniques and tools to coach managers into creating a motivating environment and increasing employee engagement.

Co-Employment: Balancing Risk and Reward

  •  Become educated about co-employment to safeguard your organization from exposure to litigation.
  •  Understand how to work with a staffing firm to best handle this issue is an important step in managing risk.

EQ for Human Resources Professionals

  •  Understand the 4 main quadrants of Emotional Intelligence and how each applies to the workplace.
  •  Apply the principles of self-awareness and relationship management to professional relationships.
  •  Learn to increase your value to the organization by influencing corporate culture.

How to Think Like a CEO (approved for Strategic credit!)

  •  Learn to increase your business stature within your organization by learning how business works and conversing in the universal language of business (cash, profit, margin, etc.).
  •  Align the importance of Human Resources value-added contributions to the organization’s strategic plan. Understand how your department fits into the structure and vision of the company.
  •  Earn a seat at the table by becoming a business partner

Increasing Motivation in Under-Performing Employees

  •  Identify the drivers and causes of both employee motivation and engagement. Understand the difference between internal and external motivation.
  •  Gain insight into how motivation can increase productivity and improve retention. Learn to set performance expectations and align an employee’s position with the organization’s goals.
  •  Learn specific ways to improve engagement including communication word tracks and management techniques.

Interviewing Legally: The Manager’s Legal Tool Box

  •  Learn the purpose of interviewing in a legally responsible manner
  •  Understand how to avoid the pitfall of a lawsuit for asking an illegal question
  •  Become familiar with various aspects of Title VII of the Civil Rights Act as related to legal & illegal questioning.

Keeping the Peace without Going to Pieces: Conflict Resolution for Managers and HR

  •  Understanding of conflict styles and the strengths and weaknesses of each. Learn how to adjust your style and communicate in high-emotion situations.
  •  Techniques to exhibit assertiveness but also concern to produce results while still maintaining relationships.
  •  Utilize the tools to manage conflict and deal with conflict that results in a “win” for all parties involved.

Legally Safe Layoffs and Hirings

  •  Learn to conduct legally safe layoffs and firings
  •  Develop an effective and fair layoff policy
  •  Understand how to deal with the following issues: triggering events, seniority, oral contacts, WARN Act requirements, and reinstatement, all of which are meant to protect against claims of discrimination (wrongful termination, protected categories, discrimination or retaliation).
  •  Learn to provide written notice to employees by developing layoff notices that include: Reason for layoff, criteria for selecting which workers will be subject to layoff, legally defensible verbiage and tone of notice, and disposition of benefits.

From Dread to Development – Managing Performance Expectations

  •  Learn to set expectations and monitor employee performance.
  •  Understand how to approach the performance conversation with respect for the employee while still aligning tasks and work duties to the goals of the organization.
  •  Utilize techniques to monitor performance consistently and constructively, focusing on coaching the employee to become a top performer

Managing Difficult and Different Personalities

  •  Understand the 4 types of communication styles and how to adjust your individual style to each one (DiSC).
  •  Master EQ and self-awareness in order to manage conflict and relationships.
  •  Learn to work with a variety of personalities and communication styles to drive higher performance results.

One Bad Apple – Managing Employees with Rotten Attitudes

  •  Understand the foundational causes of bad behaviors or attitudes in an employee.
  •  Master the technique of adjusting their communication style to connect with and manage difficult people.
  •  Utilize coaching methods to move employees toward peak performance.
  •  Learn when to legally terminate or discipline a badly behaving employee

Treating Toxic Personalities Before They Infect the Whole Workplace

  •  Identify and understand toxic employees and what underlying causes can bring about bad behaviors.
  •  Learn to recognize 52 types of toxic (or potentially toxic) personalities.
  •  Understand that the current workplace might actually enable or reward bad behavior. Remove these embedded rewards and have employees take ownership of their work.
  • Utilize techniques to create workplace of ownership, responsibility, and productivity. Move employees from toxic disease to vital contributor