Did you know that, when it comes to the reasons why people get fired in America, poor attitude, rudeness to coworkers and not “fitting in” rate higher than poor performance? Each of these three has to do with relationship skills. And did you know that ineffective relationship skills very often become ineffective performance skills?
Worse than that is this: None of us went to a “Relationship Skills 101” course as we were growing up. In fact, most of us just picked up the ineffective relationship habits of our parents and family members without any idea about how dysfunctional these habits were. Most of us even thought that our dysfunctional behavior patterns were normal. And we bring these notions to work with us every single day.
What this means is that the most important skill, essential to inter- and intra-corporate effectiveness, is the one in which we’ve been the least trained. But like any skill, we can learn how to relate effectively. And Andrea Mathews, a trained psychotherapist, and specialist in the area of human relationships, can provide just the right balance of humor, poignancy and powerful learning to every workshop, breakout and keynote address on this topic. Participants will learn all about the following relationship skills:
- Going within to go without.
- Bringing it to the table.
- Active listening.
- Knowing when to hold ‘em.
- Knowing when to fold ‘em.
- Asking for what you want.
- Taking responsibility for your mistakes with grace and aplomb.
- Confronting without the baseball bat.
- Tossing your hat.
- The evils of sacrifice.
- Conflict resolution.
- How to make yourself happy without being selfish.
- Driving it home.
Learn more about Andrea at http://www.andreamathewslpc.com.