Process changes would be easy and relatively quick if they could be done in a vacuum (i.e., isolated from barriers that are often management-induced). How many times have you begun an improvement project and “bumped up against” a department that would not work with you to capture the benefit or a management process that could not be changed? When this happened, you had two choices: 1) modify the process to accommodate the barrier and compromise the benefit or 2) abandon the project. You may have found that your scope had been watered down and/or shifted to someone else’s agenda and a project that was supposed to take 60 days is now 6 months down the road with a fuzzy end in sight. Any stories to share?