MVP Seminars Keynote Speakers & Business Trainers

Cynthia Leeds Friedlander

CYNTHIA LEEDS FRIEDLANDER -is an award-winning acclaimed author, dynamic presenter and creative facilitator who connects with her audiences, providing interactive learning and practical take-aways. Cindy’s key areas of expertise are Leadership Effectiveness, Communication Excellence, Professional Presence, Interpersonal Impact and Career Management & Transition. People go away from her presentations energized and motivated. She is as comfortable in a small group setting as she is as a keynote speaker, leaving her audiences filled with inspiration and equipped with new tools they can use right away.

Keynote Topics: Business Trends, Emotional Intelligence, Leadership, Managing Change,
Business Training Topics: Career Development, Emotional Intelligence, Leadership,

Cynthia Leeds Friedlander is an award-winning acclaimed author, dynamic presenter and creative facilitator who connects with her audiences, providing interactive learning and practical takeaways. Cindy’s key areas of expertise are Leadership Effectiveness, Communication Excellence, Professional Presence, Interpersonal Impact and Career Management & Transition. People leave her presentations energized and motivated. She is as comfortable in a small group setting as she is as a keynote speaker, leaving her audiences filled with inspiration and equipped with new tools they can use right away. As a seasoned coach, Cindy combines down-to-earth warmth and openness with sharp intellect and strategic business acumen to build trust, gain buy-in and address sensitive issues quickly and smoothly. She uses broad-based methods to decipher challenging situations in a practical, results-oriented manner. She is trained and experienced in diverse assessment tools, specializing in customized 360-degree feedback.

In addition to being an accomplished speaker, coach and workshop leader, Cindy has considerable experience as a corporate and organizational consultant. Her corporate clients have included ABC/Disney, Harpo Productions, American Express, Deutsche Bank, Bloomberg, Time Warner and New York Life Investment Management. She works successfully at all levels, including CEOs, Presidents, senior and middle managers, and new team leaders.

She is a frequent presenter and seminar facilitator for diverse professional associations, alumni groups and businesses settings which have included Harvard Business School, Stanford Business School and Wharton. Additionally, Cindy is a counseling associate in the New York City Bar Career Counselor Referral program and advisor for The Corporate Workplace Program’s Advisory Board for The Children’s Aid Society.

Selected highlights from Cynthia Leeds Friedlander’s experience include:

  • Keynote Speaker for the International Trademark Association’s International Leadership Meeting
  • Design and delivery of two-week Communication Essentials program for NATO’s Joint Forces Training Center in Bydgoszcz, Poland
  • Creation of the LIFE – Leadership Information For Excellence
  • Program for ABC Disney, providing 360-degree feedback and executive coaching to Division Heads

Cynthia Leeds Friedlander is the author of “Speak Easy, The Communication Guide for Career and Life Success.” (Word Craft Press). SPEAK EASY is a comprehensive communication handbook that engages the reader instantly as it brings together the emotional and the practical to provide the acquisition of new strategic communication skills and the simultaneous understanding of the underlying elements that significantly influence communication.

She is also the author of “Breastless Intimacy, A Celebration of Love, Loss and Learning” (Word Craft Press) – a cancer survivor’s memoir, focused on her decision to have bilateral mastectomy and breast reconstruction surgery following the death of her sister from advanced metastatic breast cancer. Cindy has led groups for women with cancer, addressing difficult work situations and finding communication solutions for them.

Cindy held key leadership roles in Career Development for the National Institute for the Psychotherapies and Yeshiva University. She has been a program coordinator and adjunct faculty instructor at Hunter College of the City University of New York. Prior to gaining her Master’s Degree in Counseling, Cindy had extensive experience in both the retail and manufacturing sides of the fashion industry. Her background also includes teaching French and Group Guidance.

Cindy also maintains a private coaching practice, and has worked with thousands of individuals, throughout her extensive coaching career, from career entry and re-entry to career transition and retirement planning.

Masters Degree in Counseling from Hunter College, The City University of New York

Bachelors Degree from the University of North Carolina

Cindy also speaks French and studied at the University of Grenoble, France

Course 1 – Communication Essentials

The Right Responses for Challenging Situations

Our communication patterns and approaches are ingrained and second nature. We react and respond without experiencing how differently our communications may be received from the way we actually intend. We often jump in with our views and opinions without giving any thought to demonstrating how well we are listening or to acknowledging what others see as important. We frequently ignore or are unaware of the impact or misinterpretation that might result from our responses.

Communication Essentials will demonstrate how to:

  • Expand your appreciation of the key characteristics and communication approaches of accomplished business professionals
  • Gain an understanding of six primary communication styles and the effectiveness over time of each of these in various circumstances with varying types of individuals
  • Acquire knowledge of the four primary dynamic categories of Emotional Intelligence
  • See how EQ has a greater impact on career advancement and success than IQ

Communications Essentials Topics:

  • Workplace Achievement Characteristics
  • Primary Communication Styles
  • Emotional Intelligence Factors
  • Basic Communication Fundamentals
  • Communication Success Steps
  • Comfortable Responses for Difficult Situations

Learn how to communicate confidently in a wide variety of situations, including effectively answering challenging questions, responding to difficult requests, facilitating group discussion, managing conflict and much more. All examples and interactive activities will be tailored specifically to the types of situations you encounter in your day-to-day work experiences. Relevant content and solid resources will be interwoven with interactive dynamic activities and exercises to enrich your professional lives, enlighten your minds and provide you with take-away strategies and knowledge that you will be able to retain easily and implement immediately.

Course 2 – Leadership Communication Impact Listen with Engagement; Provide Feedback with Ease; Interact with Respect

Leaders react and respond without experiencing how differently their communications may be received from the way they actually intend. Leaders often present their views and opinions without giving any thought to demonstrating how well they are listening or to acknowledging what others see as important. They often avoid giving direct feedback or think they have communicated their message clearly when they are far from accomplishing their communication delivery goals. They frequently ignore or are unaware of the impact or misinterpretation that might result from their communications.

Leadership Communication Impact will demonstrate how to:

  • Expand appreciation of the key characteristics and communication approaches of accomplished leaders
  • Gain an understanding of six primary leadership styles and the effectiveness over time of each in various circumstances with varying types of individuals
  • Acquire knowledge of the four primary dynamic categories of Emotional Intelligence
  • See how EQ has a greater impact on success than IQ

Leadership Communication Impact Topics:

  • Leadership Characteristics
  • Primary Leadership Styles
  • Emotional Intelligence Factors
  • Basic Communication and Feedback Fundamentals
  • Communication Success Steps
  • Leadership Respect Through Enhanced Communication

Learning to enhance leadership effectiveness in a wide variety of situations, including communicating vision and direction, motivating and inspiring people to achievement, providing meaningful feedback, effectively answering challenging questions, responding to difficult requests, facilitating open discussion, managing conflict and more. Interactive experiential models tailored specifically to the types of situations leaders encounter in day-to-day professional experiences will be incorporated. Relevant content and solid resources will be interwoven with dynamic activities and exercises to enrich professionalism, enlighten minds and provide take-away strategies and knowledge that can be retained easily and implemented immediately.

“Cindy has worked with a number of our senior business people – a tough and demanding group – and has achieved real behavior change with them. She achieves these excellent results because she wins their trust quickly and then offers insights into different paths they can take to achieve their goals. She is skilled at helping them see problems that they refused to acknowledge before working with her. More importantly, we can see a difference in the way these people perform. It has been a pleasure to work with Cindy. She is generous with her time and knowledge and we look forward to a continued collaboration.”

– Lisa Vertucci, Former Director, HR – Talent Development, Deutsche Bank

“Cynthia Friedlander is a wonderful guest speaker we used to invite to the Harvard Business School New York Club’s Career Management Seminar to share her wisdom with us on the Myers-Briggs Type Indicator. For many years she brought her experience and wisdom to the Seminar, and I was delighted to learn that she will be addressing members of the club again. This is a terrific colleague, with an engaging teaching style and lots to offer.”

– Mary Burton, Burton Strategies

“Someone once told me, “It’s not what you say, it’s how you say it.” I have learned this lesson many times in communications with superiors and subordinates, clients and vendors – even family. Being correct about facts and rationale is only part of a communication. Frequently, the difference between a successful and failed communication is in the delivery. Cindy Friedlander helped me to understand how to make communications about the message a recipient hears as well as the words that are spoken.”

– Robin Rolfe, Robin Rolfe Resources former Executive Director, International Trademark Association, NYC

“Cynthia conveys the emotional intelligence needed to teach others about emotional intelligence!”

– Alan Richter, President, QED Consulting

Praise For Cynthia Leeds Friedlander & “Speak Easy, The Communication Guide for Career and Life Success”:

“Speak Easy … helps the reader achieve a communication style and ability that translates into career- and life- success.”

– Melinda Wolfe, strategic senior HR roles have included Goldman Sachs, American Express and Bloomberg

“Speak Easy is a communication tour de force. … to deliver a wide range of advice, tips, and best practices … this instant business classic.”

– Mark Sirkin, Ph.D. author of The Secret Life of Corporations: Understanding the True Nature of Business, Direcrtor, Leadership & OD, Hildebrandt International

“From beginning to end, Cindy hits on the key rules everyone needs to know to be successful. … is right on point! … getting the knowledge that she so gracefully shares has opened up a whole new world. …”

– Bernice Smith, Director of Employee Services and Conflict Resolution, Harpo Studios, Harpo INC.

“Cynthia Friedlander has given us an enormous gift by writing Speak Easy. … It is the lucky reader who benefits from the wisdom and insights Cindy has gained as a highly sought-after executive coach.”

– Cynthia Augustine, SVP, Human Resources/Employee Services, Scholastic Inc.; previous roles with Time Warner, Inc. and The New York Times

“Cynthia Leeds Friedlander is a communicator extraordinaire. … Speak Easy has been a guide for me as well as a trusted tool.”

– Andrea Eisenberg, Career Consultant, Eisenberg Resources / Preferred Transition Resources, prior role, Right Management

“Cynthia is a top-notch communicator! Speak Easy is packed with great stories and insights; it provides a quick how-to for improving your ability to communicate…”

– Christopher Williams, Director, Training and Development, Organizational Effectiveness, Home Box Office – HBO

“I thank Cindy for helping me incorporate the power of positive dialogue in my communications. … Speak Easy, encompasses so many aspects of communication and is such a valuable resource for everyone.”

– Mark Pedowitz, former President ABC/Touchstone Studios, President, The CW Cable Network

“… This is a must-read primer filled with powerful illustrations and practical applications to enhance your self-awareness and self-expression for … career and life success!”

– Tara Stevens, HR roles have included Dow Jones – The Wall Street Journal, the Miami Dolphins and Time Warner, INC.

“In a marketplace glutted with self-help guides, how-to tomes and handbooks for dummies and idiots, Speak Easy rises above the cacophony of business and personal-growth gurus who promise the moon, to offer clear, practical and actionable personal change that can actually make a difference. Easily readable, visually presented and impeccably organized, this work will provide valuable reading for any business, family or individual. Will help those who want to untie their tongues and avoid the hazards of miscommunication.”


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