I have been building a large cactus garden in the backyard. I thought I was almost done until the 10 tons of screened crushed white marble to be used as a decorative floor in the garden was delivered. The problem was not the quantity of rock – it was the quality… too many fines and rocks of varying sizes. I called the rock company (the retailer) about the inconsistency and was told that 1) they

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How much time do you waste every day due to those people who are time disruptors? Do you have people who try to reverse delegate to you? Do you have team members who want to chat? Do you have a boss who wants to usurp your time by repeating old stories? How can you get past these time robbers without seeming rude? GIVING BACK THE ASSIGNED WORK When your team members try to reverse delegate

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Go on Amazon. Do a search for books on happiness. You'll find over 15,000 titles. Everyone wants to be happy and some need help finding it. Some even believe that the purpose of life is to be happy. We seek people and things that will fulfill this dream. "I want to marry someone who's going to make me happy." "I love going skiing – I'm in heaven when I'm on the slopes." "I'm happiest when

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When organizations get smaller, the KPIs are headcount and lower labor/benefit costs. After the reduction occurs, most planned, scheduled or processes related to day to day activities continue on with fewer people with the "hope" that some steps in day to day activities are simplified to "match" the new lower capability of the smaller workforce. But what about problems? Why is it important to consider problems in a downsizing mode? Let's say that the workforce

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How many times have you witnessed your team stuck in their problem solving attempts? Were you able to quickly move them through their blockages, or were they too bogged down by their inability to move forward? As a leader, it is your responsibility to find a way to get through to your team members and to keep them moving forward even when they refuse to budge. Some of the major issues that keep teams from

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 (First of 2 part series) Like the old song "Love and Marriage" says, the two simply go together. Yet with the divorce rate over 50%, the notion of happily ever after seems to be reserved for Disney movies. Some couples believe that as long as they love each other they will somehow find a way to make it work.  Mutual interests may have  brought them together but that alone is not enough to keep a

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When we hear the word logistics, we typically think of planes, trains, automobiles, trucks, warehouses and the like.  But what is logistics really, if not just simply a process.  In our conventional definition, logistics is the process from which we move something from Point A to P oint B and/or stage something to be moved later.  We can easily interchange process for logistics and wherever applied, it would still make perfect sense. We have a

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During the winter/spring semester of 2013 I was involved in a leadership class at a nearby college.  All students in the class were asked to write a paper on what they valued most in leaders.  The number one answer: good character! Does this surprise you?  It did me!  The most important thing the students looked for in a potential leader or in the leaders they knew was good character.  Somewhere down the line they did

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If we can't or won't solve a problem in the workplace, it's usually because 1) we believe we can't because we have never seen it solved before or 2) the actions required to solve it go against the "management sub-culture". What is the management sub-culture? It's the common set of beliefs and behaviors that exist within a management team. These beliefs and behaviors impact decisions, communications, promotions, acceptance of problems, etc. They trickle down from

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I've been assisting couples and former couples professionally for nearly thirty years. Regardless of who comes into my office, there seems to be one common thread – people are seeking to learn how to better get along with one another. Their usual approach is to inform me of everything that's wrong with their partner and the proceed to tell me exactly what that person needs to do to fix the marriage. I'll venture to say

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