Looking For Clues

Posted by Mark Sorrels on January 1, 2000
Category: Blog, Mission, Vision

Sherlock Holmes said, “Eliminate all other factors, and the one which remains must be the truth.”  Navigating the course of leadership is often not easy.  We need all the help we can from any source we can get it.  Therefore, it is important that we learn to look for clues that will lead us to the proper people and decisions that enable us to fulfill our mission and vision. Bob Beaudine says, “Sherlock Holmes became world famous for his uncanny ability to perceive clues.  He saw what others couldn’t until he pointed them out.  The remarkable gift of ‘seeing’ most

Four Simple Ways to Reduce Stress

Posted by Janet Pfeiffer on January 1, 2000
Category: Blog, Stress
As I entered the room I could feel the tension of the forty-eight individuals seated at the oblong conference tables. I was about to present a workshop to these teachers on managing stress. Conditions for educators across the nation have become increasingly more demanding as states mandate more and more changes, where parents are less involved in their children’s academic achievements, and children dominate the classroom with disrespectful behaviors.  I have a family member who recently resigned from teaching due to the enormous amounts of pressure he’s been under. His doctor basically told him it was either his

expert on student behavior problems If you’re a teacher who is feeling overwhelmed by serious classroom management problems, I’m here to help. I’m Workshop Trainer and Speaker Ruth Herman Wells, M.S. I’ve been teaching classroom management workshops all over the U.S. and Canada in the last few months. No matter where I go, I keep hearing that there are more and more deeply disturbed children and youth. We have been getting a lot of the same questions over and over

Sell the Need not the Feature

Posted by (Bj) Bonnie Wray-German on January 1, 2000
Category: Blog, Sales

Sell the Need not the Feature By: Will Harris   Last year over 900,000 shovels were sold.  If you had to make a guess at how many people wanted a shovel out of that number what would be your answer? 100%? 75%? 25%?  The answer is 0%!  Nobody wanted a shovel.  What they really wanted was a hole.   They bought the shovel because of the perceived benefit that they felt the shovel would provide.  That is where a good salesperson steps in.  They understand they must show their prospective buyer that their product will deliver the benefits that will

To Speak or Not to Speak – Criticizing the Boss Mid-Level Manager’s Dilemma: I need advice on how to handle a performance review meeting that is on my calendar next week. I have worked for a large non-profit organization for twenty-five years. We had a major expansion of our facilities three years ago when a new Executive Director was hired. She brought three additional senior executives with her and over these last three years, I have watched my co-workers become totally disgruntled and dissatisfied. Two people have actually had mental health breakdowns because of work overload and extreme stress. This

What do you think of when you hear the term, “Performance Management?” Obviously, many aspects can come to mind. Performance Management involves so many moving parts and pieces, and much planning in advance as well as in hindsight of the process. Sometimes, it is hard to know exactly at what point to jump on the train. Do you start with setting goals? Should you plan the process out first? Does it begin in the interview/discussion process? Should you implement the process “full throttle,” or phase certain pieces in over time? Is there a “one-size-fits-all” answer? It’s All the Same, Right?

2 C’s to Success: Commitment and Conviction About a year and a half ago I got a call from the mother of a gymnast. Her daughter was a junior in high school. She had been a gymnast since she was like 5. She wanted to be on a gymnastics team in college (@ an Ivy League School no less). She had been to Nationals the last several years, but now she was unable to do her release on the



New Directions Leader: Lessons Learned

“There is one thing in this world

Why is it so hard to talk to one another? Unless you’re a recluse, it’s something we all do every day. Perhaps because I’m a motivational speaker, author, and radio host I can talk ad infinitum. I actually find it enjoyable and relatively easy. Yet there is a significant difference between talking and communicating: talking involves only one person, communication includes at least one additional person. Although everyone is speaking the same language, it’s not uncommon to become frustrated and angry with each other. Communication is a skill most of us were not taught as children. Granted, we’ve all learned

How many times in the past six months have you wished the people around you communicated better? How often have you been frustrated by miscommunication? The problem with communication is that most people are afraid to have honest communications. When you fail to have honest communications, breakdowns are guaranteed to occur. Here is the problem when you fail to deal with people in a straight and forward manner: whatever you are failing to confront is guaranteed to not only show up, but multiply twofold if you don’t confront it. It is challenging to confront people, because we fear the responses