Poor communication is the greatest source of low workplace morale according to an Accountemps survey of 300 human resource managers. Here is a list of “What makes the most negative impact on employee morale”:   33%   Lack of open, honest communication 18%   Micromanaging employees 15%   Failure to recognize employee achievements 10%   Fear of job loss 9%   Excessive workloads for extended periods of time   Does  your workforce need help with effective communication without frustration, stress and anger?  My interactive trainings provide this at all levels and I’ll be happy to discuss your needs so we can customize it.

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There’s no doubt: anger takes its toll on every facet of our lives. From on the job, to our personal relationships, to our health and overall enjoyment of life, destructive anger can wreak havoc in our daily lives. On the job it cost businesses over $4.2 billion, yes -billion, a year. Fighting at work, time spent trying to get along, lost productivity, sick days – it all adds up. In society, anger leads to physical altercations, destruction of personal property, road rage, and murder. Those found guilty of violent crimes may end up incarcerated, costing taxpayers millions of dollars per

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The Business Leader As Communicator

Posted by Robert Elliott on January 01, 2000
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Category : Blog, Communication

  LEADERSHIP IN BUSINESS The Business Leader As Communicator “Inhabiting the full body, the long body, as many North American Native traditions say, with the voice, may be one of the great soul challenges of adult life.” – David Whyte, The Heart Aroused In the film, “The King’s Speech,” in a moment of exasperation, the king, who has a speech impediment, says to his speech therapist: “Listen to me!” And the therapist responds: “Listen to you? By what right?” “By Divine right, if you must. I’m your king.” “No, you’re not. You told me so yourself. You said you didn’t

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The Kentucky Derby Championship series is underway and the hopes of many owners, trainers and jockeys are pointed toward Churchill Downs on the first Saturday in May.  Living over half of my life between Lexington and Louisville I could not escape all the talk and action that leads to the Derby.  Though I am not a gambler, I do enjoy the human interest stories and the drama that unfolds before the horses answer the call to post.  I know little about horse racing.  But what I do know is that in each race there is only one horse that wins. 

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In this post we’re going to begin taking steps right here and right now to improve every aspect of our life.  I have to emphasize that the keywords are here and now. In my last few posts I discussed how, at times, we just seem to be going through the motions of life by robotically performing our daily task and functions.  It’s as if we’re functioning with a sense of impending doom hanging over our head. This post is going to change all of that! Previously I have provided exercises on how to become more mindful of the present moment. 

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The Tucson Gem and Mineral Show is the largest of its kind in the world. A few years ago, I attended the show and found a ring with a 22 carat pear-shaped prasiolite (green quartz). I bought the ring from a jeweler in North Carolina, who took it back with him to be sized. It would be mailed later. A few weeks passed and the ring arrived. I opened it to find that the stone was cracked. I called the shop owner and discovered that they had gone to Florida to care for an ailing relative for several weeks. While

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Tough Advice About Anger

Posted by Janet Pfeiffer on January 01, 2000
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Category : Anger, Blog

Everybody gets angry, even me. Professionally, I’ve been helping people understand and reduce their anger for twenty years. And in all honesty, I do practice what I preach. I experience far less anger and frustration than I did when I was younger, perhaps some of which is due to age. People often tend to mellow as they get older. They have a different perspective on life. Things that in younger years created great angst no longer hold the same importance. A bad hair day or an unexpected car repair no longer evoke the hysterics of days gone by. Yet there

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  BLACK BELT LEADERSHIP  Black Belt Leader As Martial Artist: Part Five “The truest form of love is how you behave toward someone, not how you feel about them.”  ? Steve Hall In Aikido, the term “ma-ai” refers to the distance or “spacing” between two or more people. This can be a physical, psychological, or psychic distance. One of the first things I notice when I work with a company or an organization is how they practice “ma-ai.” Do they respect each other’s personal space? During meetings do they allow each other to speak without interruption?  These days interrupting people

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WHAT IS YOUR WALL OF RESISTANCE? When was the last time you almost quit something? How many times have you thrown your hands up into the air thinking that it was too hard and walked away from something you really wanted? Most of us bounce along in life pretty good until we hit an obstacle, a wall of resistance that feels too tall, too wide or too strong. When this happens, there are two options. One is to believe that we can’t do it; it is too hard. The other option is to find a way through, over or under

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I hate sarcasm. It’s rude, hurtful, and offensive. Yet I have met many people who insist that it is humorous. “Sarcasm can be funny, ” my friend John told me. “I beg to differ”, I replied. “There is nothing funny about saying something hurtful to another person.” “Yes, but…”, he continued, “you can make fun of them and as long as it’s done in good taste it’s not insulting.” We debated the issue for a few minutes and then put it to rest. Clearly, he was of the mindset that there was nothing wrong with sarcasm. However, there are distinct

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