Ty Cobb was one of baseball’s greats.  His lifetime batting average was an astounding .367.  He was the last man to hit over .400 in a full season.  It is told that when he was seventy years

Read More

What do you do when you’re not sure what to do? I think we’ve all had to experience physical and emotional storms where life seems to be getting the best of us. No matter how hard we try we just can’t seem to get back on our feet before life sends another haymaker storm our way. If you believe in God or a higher power, you may have prayed and asked for guidance but to

Read More

Creating and maintaining a positive attitude is necessary for successful leadership, and success in general. An attitude of optimism, expectancy and enthusiasm fosters opportunity and growth.   A positive attitude attracts others to your side and encourages them to do their best work. Your attitude will stay upbeat when you: ~ Act with purpose. Before you take any action, look at your greater goals.  The connection must be strong to be worthwhile. Aimless activity wastes time

Read More

The Nail in the Fence

Posted by Janet Pfeiffer on January 01, 2000
0
Category : Blog, Communication, Overcoming Anger

“The sharpest sword is a word spoken in wrath.” (The Buddha). A little boy, prone to anger, was told by his father, “Every time you’re angry, drive a nail in that wooden fence. When you’ve learned to control your anger, start removing them.” Six months later, the boy had removed every nail he had driven. Triumphant, he showed the fence to his father. The father sadly pointed out, “See the holes? The fence will never

Read More

LEADERS HELP PEOPLE DISCOVER THEIR POTENTIAL How can you help your team members find their true potential? Did you know that most of your employees don’t know where they want to go? They don’t have an action plan of what they want. It is difficult to be motivated or inspired when they don’t know where they want to go. You’ve probably heard this quote: “Failure to plan is planning to fail.” If you asked your

Read More

My son recently came home for a weekend visit from his studies at the university.  As usual, he brought with him a large volume of dirty clothes.  And, as usual I told him it was his responsibility to wash them. After several stages of the wash cycle were completed, we heard a loud thumping sound in the basement.  My son asked what the noise was and I responded by saying it was the washing machine. 

Read More

For decades, most efforts to change have been heavily driven by processes and process changes. I believe that value is assigned to these processes based on complexity and price – the more complex and expensive they are, the more change we can expect as a result of using them. Unfortunately, neither is necessarily true. Complexity creates confusion about change and causes us to miss the simple reasons why we struggle with change. Example: we bring

Read More

 We all encounter angry people in every walk of life. Some will confront them, others avoid them like the plague. There are times when either approach is acceptable. I do not like drama. However, I am concerned about others when they appear upset. And I am very knowledgeable as to how to help them. After all, I’ve been doing this professionally for twenty years. So my choice as to whether or not I become involved

Read More

Avoiding harassment complaints is a major issue these days.  Workplaces that have a  high level of “Political Correctness”  have many managers that get themselves into trouble with what they say and do.  From a training standpoint, here are the “5 R’s” for avoiding harassment complaints:   Refrain – Managers have to set an example by refraining from unlawful discrimination, harassment and  retaliation against employees. Report – Managers must report all complaints to Human Resources even if the employee requests

Read More

LETTING THE ALHA DOG OFF THE HOOK How often have you felt the sting of the realization that things could have been better if the communication between other people and yourself would have been improved? I went through a leadership workshop last week which included some experiential activities. The trainer created activities which caused us to think about the scenarios. She then lead us through ah-ha moments of realization. During each of these activities there

Read More