Step 1: Write down your goals. Make them specific and be sure you can measure progress toward the goal.  Track your progress to all goals.     Step 2: Write down why you want to achieve the goal.  List all the ways you will personally benefit from achieving the goal as well as any losses you will avoid.     Step 3: Determine exactly where you are now in reaching that goal. Note the strengths that will help you, the weaknesses that

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Yogi Berra said, “When you come to a fork in the road…take it!”   Many of Mr. Berra’s amusing quotes leave us scratching our heads.  The obvious question remains: which fork?   Choosing the correct or better fork is a matter of decision making.  All leaders at one time or another must make a critical decision.  The fork the leader chooses often determines whether the organization experiences success or not.  Which fork the leader chooses determines

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  BLACK BELT LEADERSHIP   Black Belt Leader as Beginner: Part Eleven   “The only lasting truth is Change.” ? Octavia E. Butler   Change cannot be managed any more than we can direct the rising and setting of the sun. Change is too dynamic and unpredictable for that. The nature of change is mysterious since it is a manifestation of the natural world, which is rooted in mystery. What we, as “Black Belt Leaders

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Customer Service GURU   As an author, speaker and expert trainer on customer service I often get the following question asked in my classes or presentations:     Why is body language such an important communication in marketing and sales?   Because the majority of human communication is conveyed through body language. It decodes the spoken words and communicates from the subconscious level what both sides are really saying. It can’t be based on any

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Conflict and fighting are not synonymous. Although they very often go hand-in-hand, disagreements need not end up as arguments, fights, or physical altercations. A  conflict is simply two forces in opposition: a husband and wife disagree on where to spend their vacation; you support the Republican party, your friend is a staunch Democrat; best friends listen to radically different music. Conflict can actually be a very positive force in our lives as it introduces us

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Companies are willing to invest millions of dollars to get the latest equipment and improve performance.  Getting the facts about the maintenance liability is an essential part of the investment analysis because if the maintenance liability is under-estimated, the ROI is over-estimated. Unachievable ROIs and misunderstood maintenance liabilities trigger other problems that have long-lasting effects, such as: Flawed long-term plans are used for years as inputs to budgets. Unachievable production targets are given to plants,

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Who Should Dream?

Posted by Al Spinks
Category : Blog

In my last post-titled: “Follow Your Dream”, I shared information on how to identify, articulate and attain your dream. I spoke of the importance of a direct communication link with our “Inner Voice.” In this post I will speak about who should dream. Before I go any further, allow me to define my use of the word dream. When I speak of “Follow Your Dream”, in this context, I am speaking of living harmoniously spiritually,

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Dear Boss

Posted by Greg Gilbert
Category : Blog

Most managers and supervisors are promoted from within and are not provided the basics of producing results through others. When I was a telephone technician, I installed and repaired phones. I was held to a level of accountability and was able to meet these expectations with MY hands. When I was promoted, I was held to the same level of accountability but had to achieve this through the hands of OTHERS. Our responsibility as a

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?  Bullying in the workplace has reached epidemic proportions. Unlike playground bullies who may resort to using their fists, workplace bullies generally use words and actions to intimidate their victims. A workplace bully may be your boss or your co-worker.   No one should ever make you feel uncomfortable at work.   ?   Don't allow the bully to intimidate you or make you feel bad about yourself. You know your true worth. Don't forget what that

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THE COMPOSITON OF AUTHENTIC CONVERSATIONS Most leaders think we know how to communicate. We’ve been sharing our words for years, but it is not the words that create the ability to communicate. It is the willingness to listen and to allow others to say things we might not want to hear. How many times have you prohibited your team members to say what was on their minds, because you reacted in a negative fashion? Maybe

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