How many times have you felt resistance from your group members when you introduced new technology, policies and procedures or a new supervisor? Why are your team members so resistant to change? They have many personal fears which prevent them from quickly adapting including: Fear of the unknown. Fear of failure. Fear of success. Fear of loss. Fear of upsetting others. Fear of losing their comfort zone. They are basically in the WIIFM (What’s In

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Creating a Peace Plan

Posted by Janet Pfeiffer on January 01, 2000
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Category : Blog

While it's important to understand, express, manage, diffuse, and heal your anger, imagine how much easier it would be to prevent outside forces from irritating you from the get go? You can learn to be emotionally unaffected by the drama and chaos around you. Rest assured, I'm not suggesting that you allow people to behave badly and simply shrug them off. Nor am I recommending that when you see an injustice or someone being hurt

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Follow Your Dream

Posted by Al0703 on January 01, 2000
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Category : Blog, Dreams

Have you ever wondered what it means to follow your dream? This past weekend I had the privilege of escorting one of my daughters down the aisle in order to give her away in marriage. Both she and her new husband are young professionals and have many young professional friends that attended the ceremony. In speaking to a number of them I determined that almost all of them were engaged in following their dream in

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   BLACK BELT LEADERSHIP Black Belt Leader as Beginner: Part Ten “Two roads diverged in a wood, and I —  I took the one less traveled by,  And that has made all the difference.”  — Robert Frost, The Road Not Taken   Black Belt Leaders have learned that in any given situation we have the opportunity to either focus on our possibilities or our limitations. It’s up to us. This fact has never been clearer

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New Data – New Questions: Management’s Link to Higher Profit and Faster Change Kay Sever, CMC, CQIA Optimization/Change Management Consultant, Coach & Strategist – Performance, Culture, Projects, Management Development Companies view optimization mostly as an investment exercise – new equipment and systems that will improve tonnage and reduce cost just because they are installed and being operated/maintained by the workforce. It is important to recognize that these assets don’t come with barriers that prevent optimization

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Step 1: Write down your goals. Make them specific and be sure you can measure progress toward the goal.  Track your progress to all goals. Step 2: Write down why you want to achieve the goal.  List all the ways you will personally benefit from achieving the goal as well as any losses you will avoid.   Step 3: Determine exactly where you are now in reaching that goal. Note the strengths that will help you, the weaknesses that could hurt you,

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The Fork In The Road

Posted by Mark Sorrels on January 01, 2000
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Category : Blog, Decisions

Yogi Berra said, “When you come to a fork in the road…take it!”   Many of Mr. Berra’s amusing quotes leave us scratching our heads.  The obvious question remains: which fork? Choosing the correct or better fork is a matter of decision making.  All leaders at one time or another must make a critical decision.  The fork the leader chooses often determines whether the organization experiences success or not.  Which fork the leader chooses determines joy

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Black Belt Leader as Beginner: Part Eleven

Posted by Robert Elliott on January 01, 2000
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Category : Blog

  BLACK BELT LEADERSHIP   Black Belt Leader as Beginner: Part Eleven   “The only lasting truth is Change.” ? Octavia E. Butler   Change cannot be managed any more than we can direct the rising and setting of the sun. Change is too dynamic and unpredictable for that. The nature of change is mysterious since it is a manifestation of the natural world, which is rooted in mystery. What we, as “Black Belt Leaders

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Customer Service GURU   As an author, speaker and expert trainer on customer service I often get the following question asked in my classes or presentations:   Why is body language such an important communication in marketing and sales? Because the majority of human communication is conveyed through body language. It decodes the spoken words and communicates from the subconscious level what both sides are really saying. It can’t be based on any one signal

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One Key Eliminates Fighting Forever

Posted by Janet Pfeiffer on January 01, 2000
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Category : Blog

Conflict and fighting are not synonymous. Although they very often go hand-in-hand, disagreements need not end up as arguments, fights, or physical altercations. A  conflict is simply two forces in opposition: a husband and wife disagree on where to spend their vacation; you support the Republican party, your friend is a staunch Democrat; best friends listen to radically different music. Conflict can actually be a very positive force in our lives as it introduces us

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