What do you do when you’re not sure what to do? I think we’ve all had to experience physical and emotional storms where life seems to be getting the best of us. No matter how hard we try we just can’t seem to get back on our feet before life sends another haymaker storm our way. If you believe in God or a higher power, you may have prayed and asked for guidance but to your chagrin none was forthcoming. It seems as if you are out there on our own

Creating and maintaining a positive attitude is necessary for successful leadership, and success in general. An attitude of optimism, expectancy and enthusiasm fosters opportunity and growth.   A positive attitude attracts others to your side and encourages them to do their best work. Your attitude will stay upbeat when you:

~ Act with purpose.

Before you take any action, look at

The Nail in the Fence

Posted by Janet Pfeiffer on January 1, 2000
Category: Blog, Communication, Overcoming Anger

“The sharpest sword is a word spoken in wrath.” (The Buddha). A little boy, prone to anger, was told by his father, “Every time you’re angry, drive a nail in that wooden fence. When you’ve learned to control your anger, start removing them.” Six months later, the boy had removed every nail he had driven. Triumphant, he showed the fence to his father. The father sadly pointed out, “See the holes? The fence will never be the same.” I first heard this story several years ago and thought it a perfect analogy to the

LEADERS HELP PEOPLE DISCOVER THEIR POTENTIAL How can you help your team members find their true potential? Did you know that most of your employees don’t know where they want to go? They don’t have an action plan of what they want. It is difficult to be motivated or inspired when they don’t know where they want to go. You’ve probably heard this quote: “Failure to plan is planning to fail.” If you asked your employees if they agreed with this statement, most of them would nod affirmatively. Yet, if you asked how many of them had a ten year

My son recently came home for a weekend visit from his studies at the university.  As usual, he brought with him a large volume of dirty clothes.  And, as usual I told him it was his responsibility to wash them. After several stages of the wash cycle were completed, we heard a loud thumping sound in the basement.  My son asked what the noise was and I responded by saying it was the washing machine.  He asked, “Why is it making that noise?”  And I said, “Because it is walking.”  He was amused but not sure if I was teasing

For decades, most efforts to change have been heavily driven by processes and process changes. I believe that value is assigned to these processes based on complexity and price – the more complex and expensive they are, the more change we can expect as a result of using them. Unfortunately, neither is necessarily true.

Complexity creates confusion about change and causes us to miss the simple reasons why we struggle with change. Example: we bring Six Sigma or Lean into a company and expect a lot of change and a lot more profit.

 We all encounter angry people in every walk of life. Some will confront them, others avoid them like the plague. There are times when either approach is acceptable. I do not like drama. However, I am concerned about others when they appear upset. And I am very knowledgeable as to how to help them. After all, I’ve been doing this professionally for twenty years. So my choice as to whether or not I become involved has to do with several factors including how well I know the person, if I’m mentally prepared to assist them at that time,

Avoiding harassment complaints is a major issue these days.  Workplaces that have a  high level of “Political Correctness”  have many managers that get themselves into trouble with what they say and do.  From a training standpoint, here are the “5 R’s” for avoiding harassment complaints:   Refrain – Managers have to set an example by refraining from unlawful discrimination, harassment and  retaliation against employees. Report – Managers must report all complaints to Human Resources even if the employee requests that nothing  be done, asks for absolute confidentiality, does not use the legal “buzz” words or even if the manager thinks the complaint

LETTING THE ALHA DOG OFF THE HOOK How often have you felt the sting of the realization that things could have been better if the communication between other people and yourself would have been improved? I went through a leadership workshop last week which included some experiential activities. The trainer created activities which caused us to think about the scenarios. She then lead us through ah-ha moments of realization. During each of these activities there was a communication component. The obvious connection was that great leaders know how to effectively communicate with others. During one activity we sat in chairs

Activate Your Awareness

Posted by Al0703 on January 1, 2000
Category: Awareness, Blog

Who am I? What are all these voices in my head? Why do I do things I don’t want to? If you are like me you have asked yourself these questions many times over the years and you’ve tried a number of different self-help courses that seemed to do nothing more than place a Band-Aid over the problem. If you can relate to what I’ve just said then let me give you some food for thought. First of all, let me assure you that you’re not the only one asking these