THE BUY-IN: CRITICISM IS NOT PERSONAL Constructing a team begins with guiding individuals to discover their greatest potential. In order to this, individuals need to be coached so they can address their weaknesses. A team is dependent upon the strengths of each individual, and it is weakened when members are too weak to carry their loads. One of the most critical factors in coaching team members is to teach them that constructive criticism is not

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Here are a few thoughts on team building through a breakthrough experience. The ancient Chinese sage, Confucius once said, “When we hear we forget.  When we see we remember.  But when we DO we understand.”  In my seminars I don’t want participants to simply hear about the concept of leadership, or see an example of breaking through.  I want them to actually experience it!  So the seminar finishes with the remarkable BREAKTHROUGH EXPERIENCE as every participant is given the

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What effect will your leadership have on others?  When you breathe for the last time, what will others say when reflecting upon you as a leader?  The following paragraph is taken from the book Understanding Your Role As A Leader.  The book is available at www.marksorrels.com, www.xlibris.com, the websites of Barnes & Noble, Amazon and more.  As always, let me know if I may be of assistance to you and your organization.               Lou

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When we make the decision to improve, we learn new things about the processes we are changing. Maybe we learn about new process capability, maybe new cost drivers, or maybe throughput rates or equipment delays that were improperly accounted for. In any case, there is now a decision that has to be made about targets that were set based on the old knowledge base. If targets are deemed immovable, the gains associated with related process

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   BLACK BELT LEADERSHIP   Black Belt Leader: Lessons Learned   “He not busy being born is busy dying.”  — Bob Dylan         It was late in the day. I had been working with nine supervisors at a manufacturing plant outside of Chicago — first as a group in the morning and then with each person individually in the afternoon. I was exhausted and yet I had one more individual session to

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Abrupt Changes Have you learned to use the power of acceptance to change your attitude? Can you change a negative attitude to positive so you keep dancing, even in the rain? Awakening from my coma to find my place in the world had completely changed due to my head injury and full blown physical disability required me to do some additional changing. Before the unexpected changes, I loved life. After the changes, I despised life. I hated it. Did

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Years ago Ford Motor Company sponsored a football competition for young boys called Punt, Pass and Kick.  Well, today, I am writing about “Run, Pass or Kick?”  There are several offensive ways to score in football.  You can run with the ball or pass the ball across the goal line.  You can also kick the ball through the uprights of the goalpost.  Now to be sure, kicking the ball scores fewer points than the other

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Constructive feedback gains more results when done in a consistent manner. It creates better relationships built from trust and respect. When leaders are constructive, they have better chances of their team members hearing them. When leaders are being negative, demeaning or demoralizing, they are most likely creating distance and anger. Common practices which are most often utilized for providing feedback include the following: Always start with a positive statement. Avoid attacking or judging personal characteristics.

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  I recently chatted with a man who works for Southwest Airlines, a company widely known for its positive corporate culture . . . and its dramatic success. This man’s face lit up as he described the things that Herb Kelleher, Southwest’s founder, had done to create a culture that celebrates people and their successes. He said that he and his friends love working for Southwest. “It’s the quality of our leadership,” he told me;

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The Economics of Putting People First in Corporate Leadership, Part Two   By Jack Lannom In my previous post, I defined economics as the science of human choice, necessitated by the circumstances of limited means. What does “the science of human choice” have to do with putting people first? Simple: the connection is in the choices we make. And the People First philosophy encourages us to choose to seek the well-being of others before we

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