Lynette Crane, has a BA in Psychology from Stanford University, and an MA from UC Riverside. and is considered to be one of the nation’s most prolific communication experts. — Trained in psychology, she has more than 30 years’ experience in her field as an acclaimed national speaker, trainer, coach and author. During her tenure at City College of San Francisco, which has arguably the most diverse population of any college in the United States, she rose to the challenge of helping people connect and communicate across differences.
Before her early “retirement”, she not only taught psychology, but also provided training for major organizations in the San Francisco Bay Area on leadership, teambuilding, stress management, communication and conflict, and gender issues. During those training sessions, she honed the skills necessary to make sure that all participants were comfortable contributing to the interaction.
After retirement, she wrote The Confident Introvert, written to help introverts, who are as much as 51% of the population, thrive in a culture that idealizes extroversion. She then realized that many leaders have no idea how they much they are alienating what she calls the “quietly brilliant” nor how much stress these individuals suffer in a rapidly-paced, outgoing workplace, and she returned to speaking and training to help introverts and extroverts connect and communicate.
A lifelong introvert, she coaches these “quietly brilliant” people to become more effective group members, and teaches leaders to engage and develop quiet, seemingly passive members, thereby integrating groups of extroverts and introverts for mutual success. Leadership, teambuilding, conflict management and communication issues are all enhanced as a result. — She combines her background as a performer with her training in psychology and in teaching psychology to bring zest, enthusiasm, humor, and solid information to her listeners.
MA, Psychology, University of California at Riverside
ARAD, Royal Academy of Dancing, — Life Coaching, Coach Training Alliance.
– Quietly brilliant (aka introverts) … … and want their excellent contributions to be recognized and respected. New to the workplace … … and a little uncertain of professional behavior. – Someone from a culture that values quiet reflection over extroversion … … and wants to learn how to be heard and valued.
You can connect and communicate with a variety of people … … without becoming somebody you don’t like! Why do some people just seem to be visible and appreciated – effortlessly – while other equally talented, smart and skilled people just fade into the background? Here are the social confidence skills essential to success – and learnable by everyone without being inauthentic.
You will find out how to: __ -Present yourself powerfully everywhere you go – without being uncomfortably bold – Connect with people on a meaningful level – and stay connected, even if you think you’re not good at small talk – Stay top-of-the mind with people you meet – Find and build a mentorship network – Use social media in a sociable manner (Hint: it’s not about technology.) – Promote yourself painlessly with your everyday conversations – without bragging
Here’s what one partner in a law firm said:
Focused. Practical. Insightful. That accurately describes Lynette’s marketing presentation that I recently attended at the Bar Association of San Francisco. My time was well spent because – unlike countless other similar workshops – I left with practical insights on how to approach networking in a more targeted way, make meaningful connections, and develop a concrete follow up plan. Highly recommended.
Gonzalo Martinez, Partner & Vice-Chair of Appellate Practice Group, Carroll, Burdick & McDonough LLP
Diversity and Inclusion Through Communication: Helping People Connect and Communicate Across Differences
Are you and your managers: Frustrated trying to motivate employees to work together for innovative solutions? Surprised by mistakes that get made, when you thought the instructions were clear? Disturbed that some talented, skilled employees don’t seem to participate in group processes? Surprised to find that an employee is actually intimidated by you? Astonished that important information fails to get shared because one employee is reluctant to approach another employee? Fundamental differences in culture, gender, and temperament, such as introversion and extroversion, can leave people unable and even unwilling to connect – because they don’t know how. Behavior and communication styles cut across cultural boundaries.
The Consequences of not understanding human differences in communication?
– Mistakes that cost time and money – Misunderstandings that slow down productivity – Conflict that can bring important activities to a halt – Inaccurate evaluations – of situations, of other people – Confrontation – increasing office tension, which affects wellness – High turnover, which impacts your bottom line … and all because people are trying their best to communicate – but they don’t know how!
Mastery of these communication and behavioral patterns can help your employees:
– Develop appreciation and understanding of different motivational and communication patterns – fueling innovation – Gain powerful language skills to communicate effectively and with good humor across conflicts – saving time and avoiding wasteful mistakes – Avoid costly misunderstandings – and raise productivity – Promote healthy workplace relationships – and positively affect costly turnover rates